Contact Us
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How it works
Simple Process to Apply
Go to the Expert Guru online learning platform.
Select the subject or program you want to learn.
Enter your basic details for registration.
Complete the secure payment process.
Get instant access to lessons and begin your journey.
Achieve More, Get Free online counselling now.
Jln Cempaka Wangi No 22 Jakarta - Indonesia
support@yourdomain.tld
hello@yourdomain.tld
Phone : +6221.2002.2012
Fax : +6221.2002.2013
Common Questions
Most Popular Questions
How do you ensure online tutoring is as effective as in-person tutoring?
We use a one-on-one approach with a live tutor on a shared digital whiteboard. Our tutors are highly qualified, and each student has a dedicated Education Manager who creates a customized learning plan. This personalized and distraction-free environment ensures students receive focused attention and make consistent progress.
Are your tutors qualified and experienced?
Yes. Most of our tutors hold a Master’s degree in their subject, and all are trained in our tutoring methodology. We aim to match your child with the same tutor for every session to build a strong, consistent learning relationship.
How do you track my child's progress?
We provide a detailed monthly progress report via email, which outlines your child’s academic growth and areas for improvement. We also schedule regular parent-tutor conferences every 30 to 45 days to discuss progress and adjust the learning plan as needed.
What equipment do I need for my child to start tutoring?
Your child will need a PC or Mac, a broadband internet connection, a headset with a microphone, and a digital writing pad. The digital writing pad allows the student and tutor to write and draw on the shared whiteboard in real-time, making complex subjects like math and science easier to teach.
How many hours of tutoring are recommended?
Most students benefit from at least two hours of one-on-one tutoring per week. However, the recommended hours may vary based on your child’s individual needs and academic goals, which will be determined by your Education Manager.
How much does your tutoring service cost?
Our pricing is based on monthly packages, and the cost varies depending on the number of hours you purchase. You can contact our enrollment team for detailed pricing information and to find a package that fits your budget.
Do you offer a trial period or a money-back guarantee?
Yes, we offer a 100% money-back guarantee for new students within the first four sessions or two weeks of starting the program, whichever comes first. This allows you to try our service with no risk.